Sales Prospecting Perspectives

Ramping up on a new project can be stressful for business development and inside sales reps. There are many different marketing materials they need to read, and processes they need to understand, before they’re able to start prospecting. Training is rigorous and ongoing. Each project and each client is different, so the necessary ramp-up materials always change. One thing never changes though: in order for a successful ramp up, sales reps need to have a good relationship management strategy. In layman's terms, they need to be able to communicate and collaborate with closing reps effectively.

As the end of summer draws near, hiring season looms upon us inside sales professionals. Many recent graduates will be looking for their first job after a relaxing summer, and many seasoned sales reps will be taking stock of their current positions. At AG Salesworks, we’ve seen many potential inside sales reps walk through our door for interviews in the past few weeks. However, our hiring process isn’t for everyone. After all, new sales hires frequently fail, so we want to make sure that we’re hiring the best talent to benefit our clients and our prospects. During the initial interview, we have a keen eye for personality traits that will help the candidate thrive in an inside sales environment. Here are 3 traits we look for in an inside sales interview and 3 questions to ask when assessing if a candidate’s personality is a good fit for your company.

It's time for another #ProspectingChat over at AG Saleswork's Twitter account. As well as sharing many insights from sales and marketing thought leaders throughout the day, we will also be hosting a Twitter chat at 1:30 PM EST / 10:30 AM PST.

The decision to outsource part of your sales team - whether you're revamping an insourced team or whether you don't have on insourced team - can be a very tough one to make. What are the most crucial factors to look for in an outsourced teleprospecting team? Most people's answer would be: cost. While cost of service is a very important factor when considering an inside sales teleprospecting partner, there are numerous other questions to ask to determine whether the company you're researching is well-run, successful, and most important, trustworthy. In a discovery call about that company, ask these 4 questions to get a real feel for the way they conduct their business. These questions and more are featured in our new guide, "Your Lead Generation Home Away From Home: How Outsourcing Teleprospecting and Inside Sales Functions Can Augment Your Tech Company's Revenue."

1. What kinds of clients do you serve?

Identify the specialist and generalist outsourcing companies. Generalists will take any type of client, but their processes won’t be specific to your industry. Many generalists only see a 20-30% conversion rate to next steps in the sales process. However, with a specialized teleprospecting firm, you should see a 60-70% conversion rate. Specialists will make a point to say that they specialize in the tech industry. Specialists will also have an army of advocates for their service, and are happy to provide you with client references and/or case studies specific to your industry, product or service, or perhaps even share how they solved a similar challenge to the one your company is facing. If you want a more streamlined sales process with people who have experience selling products and services similar to yours, steer clear of the generalists and only consider specialist sales providers.

Father’s Day is coming up this Sunday, June 15th. If you haven’t already planned something for your father or bought a card yet, the stores are still open. My dad and I haven’t always seen eye to eye on everything, especially during the dreaded angst-filled teenage years. But he managed to put a roof over my head, food on the table and helped support me to get a degree.

Sales Prospecting Perspectives is pleased to bring you a guest post from John Jantsch, a marketing consultant, speaker, and the acclaimed author of several bestselling books. This post is an excerpt of his most recent book, Duct Tape Selling: Think Like A Marketer. 

... The following questions are useful to have ready in every sales situation. The right question, posed at the right time, can demonstrate you truly understand the challenge, get a sales presentation back on track or simply allow you to check in on how a prospect is feeling.

The role of an inside sales rep at AG Salesworks is a unique experience. During my time at AG, I have had the pleasure of working for four separate clients. I’ve transitioned from balancing two half-time projects to working for just one client full time. Each of my clients differed vastly from the other, which made the transition from client to client very tedious. I had to endure an extensive amount of training in order to fully understand my new project. And at AG, our inside sales reps are expected to ramp up on a new project in a week’s time! Ramp ups may be overwhelming and stressful for inside sales reps, so here are 4 steps to help make your ramp-up week a smooth transition!

AG Salesworks is pleased to bring you a guest post from Jeff Shore, an in-demand sales expert, author, speaker and executive coach. 

Learning to dance the East Coast Swing has long been on my bucket list. Because life is short and I’m not getting any younger, I’ve started chipping away at this goal. “Chipping away” is not the most elegant description, I realize, but given my diagnosable rhythmic impairment, it is accurate. Let’s just say that this is how I imagine I look when dancing:

The day in the life of an inside sales rep is very active. It’s understandable that a representative would be put under a lot of stress. There is a lot of pressure to hit your monthly goals, stay on top of tasks and activity, update reports, and follow up with lead appointments. If you don’t stay organized, it's easy to fall behind and lose momentum. Here are a few tips to help you stay on task and manage your stress.

Sales Prospecting Perspectives is pleased to bring you a guest post from Jonathan Catley, Online Sales & Marketing Manager at MD Connect.

Peter Drucker, business genius, once said, “The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.” That concept essentially defines marketing as early stage selling, but since Drucker’s time, many companies have divided marketing and selling into separate disciplines, rather than realizing that they are essentially just different points on the continuum of bringing the customer to the business.