Client retention is critical to a business's success. Over the years, I have had a long, profitable relationship with several clients. It’s important for inside sales reps to not only believe in what they’re doing for themselves and for their company, but for their client’s best interest as well. Having a customer-oriented approach builds longer term relationships. But what does customer-oriented mean? How do you develop and maintain that relationship between clients? Below are a few tips I have found successful while engaging with clients:
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